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Customer Questions & Answers for
(Unknown)

Customer Questions & Answers:
8 Questions
 | 
8 Answers
Overall Rating:
3.75 out of 5
3.8
out of
5
(4 Reviews)4
Product Details

Questions & Answers for (Unknown)

Question
Are Gift Rewards Mailed or E-Mailed?
How do we receive the gift rewards once we have accumulated the points?
asked 3 years, 9 months ago
by
Anonymous
on
1 answer
Answers
answer 1
Breakaway membership points that are accumulated are sent via email 15 days after the purchase has been made.
Staff Answer
Expert Answer
answered 3 years, 9 months ago
by
Jlynch
Question
Points Rewards
Once points are accumulated, how long do they last before they "expire"?
Skill Level: Advanced
Gender: Male
Age: 19-29
Frequency: More than 5 times per week
asked 2 years, 11 months ago
by
Anonymous
 - Buffalo, NY
on
1 answer
Answers
answer 1
When the points are posted on the fifteenth day after the purchase, you will have one year to use those rewards.
Staff Answer
answered 2 years, 11 months ago
by
JimS
Question
So It pays for itself!
So if I buy this today i will automatically get 60$ worth of gift cards the next day
asked 2 years, 10 months ago
by
Anonymous
on
1 answer
Answers
answer 1
If you purchase a Breakaway Platinum card, you receive $60 worth of gift cards (1,800 Breakaway points) within 15 days from the date of purchase in your email. Along with the $60 gift cards, you receive 10% off your initial purchase on everything except the Breakaway card. You also receive free return/ exchange shipping (limit one per order). You get all this for 39.99. So to answer your question, yes, the card practically pays for itself.
Staff Answer
Expert Answer
answered 2 years, 10 months ago
by
Vio34
Question
Platinum Card
I have free skate sharpening on Tuesdays with my platinum card. Can I use this for my entire family?
asked 2 years, 2 months ago
by
Anonymous
on
1 answer
Answers
answer 1
The membership is allocated for one email address and one membership per household. As long as they have the membership card, the store will honor this request.
Skill Level: Advanced
Gender: Male
Age: 19-29
Frequency: 2-5 times per week
Top 10 Contributor
Top 10 Contributor
answered 2 years, 2 months ago
by
JCole
 - St. Louis
Question
membership
if i upgrade from a gold to a platnium membership, do i pay the difference from 19.99-39.99. or do i pay the whole 39.99???
asked 2 years, 1 month ago
by
bobp4363
on
1 answer
Answers
answer 1
You would just have to pay the difference. So from a gold to platinum you just have to cover the $20 difference. This can be done online or by calling 866.929.6699.
Skill Level: Advanced
Gender: Male
Number One Contributor
Number One Contributor
answered 2 years, 1 month ago
by
MikeM
Question
If I sign up for a platinum membership today once i recieve my gift cards can I use them with the discount on my next purchase?
Skill Level: Advanced
Gender: Male
Age: 19-29
Frequency: 2-5 times per week
asked 2 years ago
by
Anonymous
 - Kansas City
on
1 answer
Answers
answer 1
The 10% discount on first purchase can not be combined with your initial rewards. At the time of purchasing the membership any items in that transaction are eligible for a 10% discount.
Skill Level: Intermediate
Gender: Male
Age: 19-29
Frequency: 1 time per week
Top 10 Contributor
Top 10 Contributor
answered 2 years ago
by
Mstein
Question
how does the free skate sharping tusesday work?
Skill Level: Advanced
Gender: Male
Age: Over 40
Frequency: 1 time per month
asked 1 year, 10 months ago
by
Anonymous
 - wheeling
on
1 answer
Answers
answer 1
All our members that are of the Platinum status can recieve a free skate sharpening at any of our Total Hockey locations all day Tuesday's during store hours.
Skill Level: Advanced
Gender: Male
Number One Contributor
Number One Contributor
answered 1 year, 10 months ago
by
MikeM
Question
Platinum & Skate Sharpening
Can I get more than 1 pair sharpened each Tuesday? Both my son and I play and sometimes its convenient to have both done on the same day.
Skill Level: Intermediate
Gender: Male
Age: Over 40
Frequency: 2-5 times per week
asked 1 year, 8 months ago
by
Ray3
on
1 answer
Answers
answer 1
For family members on the same Platinum membership the store should be able to accomadate you with the free skate shapenings.
Skill Level: Advanced
Gender: Male
Number One Contributor
Number One Contributor
answered 1 year, 8 months ago
by
MikeM
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